This policy explains how Prime Life Home collects, uses, shares and protects your personal information, in line with the New Zealand Privacy Act 2020. By using this website or requesting a quote, you agree to this policy.
What we collect
When you contact us or request a quote, we collect:
- Your name, phone number and email address
- Your suburb or property address
- Details of the service you need (and any photos or notes you send)
Why we collect it
- To respond to your enquiry and prepare a quote
- To arrange, carry out and follow up on the service
- To contact you about your booking
Who we share it with
To carry out your job, we share the details needed to do the work — your name, contact details, address and the job description — with the tradesperson or contractor we assign to it. We share only what is needed to complete the service.
Our website uses Google reCAPTCHA on forms to prevent spam, which is subject to Google's privacy policy. We do not sell your personal information to anyone.
How we store it
Your information is stored on our systems and in our email. We take reasonable steps to keep it secure. We keep it only as long as needed for the service and our business and tax records, then remove it.
Your rights
Under the Privacy Act 2020 you can ask to see the personal information we hold about you, and ask us to correct it. To do so, email us at [email protected].
Contact
Questions about this policy? Email [email protected] or call 09 886 9886.